Introduction

We at Bangladesh Immigration Consultation and Visa Solutions (BICAVS), herein referred to as BICAVS and our affiliated partners worldwide, are committed to respecting your online privacy and recognise your need for appropriate protection and management of personally identifiable information (“Personal Information”) you share with us, in line with the applicable data protection laws and regulations.

This policy is subject to the terms of the Site Policy (Terms of Use) of bicavs.com and the application. This policy applies to those who register on the platform (as defined in the Terms of Use) provided by “bicavs.com” in connection with the use of our services or whose information bicavs.com otherwise receives in connection with its services (such as but not limited to contact details of individuals associated with bicavs.com including partner colleges/educational institutes and more.)

Personal information (PI) – any information relating to an identified or identifiable living person. In particular, using a common identifier such as a name, an identification number, location data, an online identifier or one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person or any other piece of information as per applicable laws and regulations.

Information collection

We collect information about you or your usage to provide better services to all our users. We collect information in the following ways:

• Many of our services require you to register/sign up for an account on bicavs.com. When you do, we will ask for personal information, such as, but not limited to, your name, email address and telephone number, to create/update your account.
• To provide additional services, we may collect your profile information, such as, but not limited to, educational background, work experience, and date of birth.
• We collect information about the services you use and how you use them, such as, but not limited to, log information and location information.
• We may collect your personal information, including but not limited to financial details and passport details to assist with the study/immigration/visit abroad program, which includes services like a letter of recommendation, student profile, student visa and application to university programmes.
• When you communicate with bicavs.com or its application or use the bicavs.com platform to share with other Members (such as advertisers, colleges/ institutes, and more.), we collect information about your communication and any additional information you provide.

Processing personal information

bicavs.com may process your Personal Information for the following purposes:

• We use information collected from cookies and other technologies, like pixel tags, to improve your user experience and the overall quality of our services. When showing you tailored ads, we will not associate an identifier from cookies or similar technologies with sensitive categories, such as those based on race, religion, sexual orientation or health.
• Our automated systems analyse your content to provide you with customised search results, recommendations and specific promotions and offers.
• Send alerts and newsletter(s) to you (Provided you subscribe to the same. To unsubscribe, please visit your account settings).
• Improving our website and its content to provide better features and services.
• Conducting market research and surveys to improve our products and services.
• Sending you information about our products and services for marketing purposes and promotions.
• Preventing, detecting, investigating and prosecuting crimes (including but not limited to fraud and other financial crimes) in any jurisdiction, identity verification, government sanctions screening and due diligence checks.
• Establishing, exercising or defending legal rights in connection with legal proceedings (including any prospective legal proceedings) and seeking professional or legal advice concerning such proceedings.

Cookies and Other Tracking Technologies

Some of our web pages utilise Cookies and other tracking technologies. A “cookie” is a small text file that may be used, for example, to collect your information about website activity. Some cookies and other technologies may serve to recall Personal Information previously indicated by a web user. Most browsers allow you to control cookies, including whether or not to accept them and how to remove them.

You may set most browsers to notify you if you receive a cookie, or you may choose to block cookies with your browser. However, please note that if you choose to erase or block your cookies, you will need to re-enter your original user ID and password to access certain parts of the website, and some sections/features of the site may not work.

Tracking technologies may record information such as Internet domain and host names; internet protocol (IP) addresses; browser software and operating system types; clickstream patterns; and dates and times that our site has accessed.

Our use of cookies and other tracking technologies allows us to improve our Web site and your Web experience. We may also analyse information not containing Personal Information for trends and statistics.

For more information about our use of cookies, please refer to our Cookie Policy.

Third Party Services

Third parties provide certain services available on Bicavs.com on BICAVS’s behalf. bicavs.com may provide information, including Personal Information, that bicavs.com collects on the Web to third-party service providers to help us deliver programs, products, news, and services. Service providers are also an essential means by which bicavs.com maintains its website and mailing lists. bicavs.com will take reasonable steps to ensure that these third-party service providers are obligated to protect Personal Information on bicavs.com’s behalf.

bicavs.com does not intend to transfer Personal Information without your consent to third parties unless such transfer is required for providing relevant services or for purposes legal purposes.

When you are in a relationship with bicavs.com, your personal information may be transferred to geographies outside Bangladesh for the purposes mentioned in this policy or to their local service providers for support in pursuing such goals. Standard data protection laws cover transfers outside Bangladesh.

Please be aware that bicavs.com sometimes contains links to other sites not governed by this privacy policy. Visitors to our site may be directed to third-party sites for more information, such as advertisers, blogs, content sponsorships, vendor services, social networks, and more.

bicavs.com makes no representations or warranties regarding how your information is stored or used on third-party servers. We recommend that you review the privacy statement of each third-party site linked to Our Site to determine their use of your personal information.

Children

To use the Site, you agree that you must be of minimum age (described in this paragraph below) or older.

If you are a European Union resident, the minimum age for these purposes shall be 16; however, if local laws require that you must be older for Bicavs.com to provide the services on the Site to you lawfully, then that older age shall apply as the applicable minimum age.

In all jurisdictions outside the European Union, if you are under 18 or the age of majority in your jurisdiction, you must use Bicavs.com under the supervision of your parent, legal guardian or responsible adult.

Information Sharing

We restrict access to your Personal Information to employees we believe reasonably need to know or that information to fulfil their jobs to provide, operate, develop, or improve our products or services.

bicavs.com does not rent, sell, or share personal information about you with other people or non-affiliated companies except:

1. to provide the products or services you’ve requested

2. when we have your permission,

3. or under the following circumstances:

     i. We provide the information to trusted partners who work on behalf of or with ‘BICAVS’ under confidentiality agreements. These companies may use your personal information to help bicavs.com communicate with you about offers from bicavs.com and our marketing partners. However, these companies do not have any independent right to share this information.

     ii. We respond to subpoenas, court orders, or legal processes, or to establish or exercise our legal rights or defend against legal claims;

     iii. We believe it is necessary to share information to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of bicavs.com terms of use, or as otherwise required by law.

     iv. We transfer information about you if bicavs.com is acquired by or merged with another company. We share your personal information with colleges or educational institutions and more. Based on your browsing behaviour or expression of interest regarding courses, specialisations and institutions or in case of applications for admission to such colleges or educational institutions, which may further contact you and process your information for the said purposes.

     v. bicavs.com displays targeted advertisements based on personal information. Advertisers (including ad serving, for example, women aged 18-24 from a particular geographic area.

     vi. bicavs.com does not provide personal information to the advertiser when you interact with or view a targeted ad. However, by interacting with an ad, you consent to the possibility that the advertiser will assume that you meet the targeting criteria used to display the ad.

     vii. bicavs.com advertisers include financial service providers (such as banks, insurance agents, stock brokers and mortgage lenders) and non-financial companies (such as stores, airlines, and software companies).

     viii. We may share personal information (such as name, mobile number, and email address) with carefully selected education colleges/educational institutions based on your interest regarding courses, specialisations and institutions so that they may consider further marketing campaigns or recruitment measures. Some of these educational institutions may have access to your personal information to verify the status of your application or enrolment. We will inform the educational institutions that they are not allowed to use your personal information for any reason other than those mentioned above. However, Users should note that our privacy policy does not govern how these educational institutions use this data. Therefore, we cannot be held responsible for how the data is utilised once it is shared with them. Educational institutions have separate policy practices for which bicavs.com has no responsibility or liability. For further information on how such institutions use your information, please visit the applicable privacy policy of that institution.

     ix. bicavs.com works with vendors, partners, advertisers, and other service providers in different industries and business categories. For more information regarding providers of products or services, please refer to the section “Third Party Services“ of this Policy.

Retention of personal information

Your personal information processed by bicavs.com is kept in a form which permits your identification for no longer than is necessary for the purposes for which the personal data are processed in line with legal, regulatory, contractual or statutory obligations as applicable.

At the expiry of such periods, your personal information will be archived to comply with legal/contractual retention obligations or following applicable statutory limitation periods.

Personalisation of services

To the extent permitted by law, bicavs.com may record and monitor your communications with us to ensure compliance with our legal and regulatory obligations and internal policies. This may include the recording of telephone conversations.

Personalisation of services

You may have the right to invoke certain rights (as per applicable laws and regulations such as GDPR) concerning your personal information being processed by the platform.

The platform may be allowed by law, in case of excessive or manifestly unfounded request, to charge a fee for fulfilling your request, subject to applicable conditions.

You are legally entitled to request details of the personal information we may hold about you. The company allows you to keep your personal information accurate and up-to-date. If at any time you would like to rectify, erase or restrict the processing of your personal information, or you would like to obtain confirmation whether or not your personal information is processed by it, access your personal information, exercise your right to data portability or withdraw your consent to the processing, please get in touch with us.

You are entitled to complain to a competent Data Protection Authority where existing concerning the platform’s compliance with the applicable data protection laws and regulations.

Confidentiality and Security

The security and confidentiality of your data are vital to us, and bicavs.com has invested significant resources to protect the safekeeping and privacy of your data. When using external service providers acting as processors, we require that they adhere to the same standards as bicavs.com. Regardless of where your personal information is transferred or stored, we take all steps reasonably necessary to ensure that personal data is kept secure.

We have physical, electronic, and procedural safeguards that comply with the laws prevalent in Bangladesh to protect personal information about you. We seek to ensure compliance with the requirements of the Information Technology (ICT) Law, 2006, and the rules made there to ensure the protection and preservation of your privacy.

Social Media

bicavs.com operates channels, pages, and accounts on some social media sites to inform, assist and engage with you. bicavs.com monitors and records comments and posts on these channels about Bicavs.com to improve its products and services. Please note that you must not communicate with bicavs.com through such social media sites the following information:

• Sensitive personal data includes (i) special categories of personal data meaning any information revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, and the processing of genetic data, biometric data to uniquely identify a natural person, data concerning health or data concerning a natural person’s sex life or sexual orientation and (ii) other sensitive personal data such as criminal convictions and offences and national identification number ;
• Excessive, inappropriate, offensive or insulting information towards individuals.

bicavs.com is not responsible for any information posted on those sites other than those posted by its employees on its behalf. bicavs.com is only accountable for using the personal data received through such sites.

Changes to this Privacy Policy

bicavs.com reserves the right to update, change or modify this policy at any time. The policy shall come into effect from the date of such update, change or modification.

Disclaimer

bicavs.com shall not be liable for any loss or damage sustained because of any disclosure (inadvertent or otherwise) of any information concerning the user’s account or information relating to or regarding online transactions using credit cards/debit cards or their verification process and particulars, nor for any error, omission or inaccuracy concerning any information so disclosed and used whether or not in pursuance of a legal process or otherwise. bicavs.com does not store any Credit/Debit card details.

Any other personal information shared by you which is not asked by bicavs.com during registration, either mandatorily or optionally; accounts for wilful and intentional furnishing; and bicavs.com will not be liable for breach of such information.

If you have any questions regarding this privacy policy or the protection of your data, please get in touch with BICAVS, Email: bicavs4u@gmail.com